Introduction
REK Marketing & Design ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rekmarketing.com or engage our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
- Fill out contact forms or request a free SEO audit
- Subscribe to our newsletter or blog
- Engage our SEO, web design, or marketing services
- Communicate with us via phone, email, or other channels
This information may include your name, email address, phone number, business name, website URL, and any other details you choose to share.
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address and geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or search terms used
- Date and time of your visit
Cookies and Tracking Technologies
We use cookies, Google Analytics, Google Tag Manager, and similar technologies to collect usage data and improve your experience. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Deliver SEO audits, reports, and marketing recommendations
- Process payments and manage client accounts
- Send service updates, newsletters, and promotional materials (with your consent)
- Improve our website, services, and user experience
- Analyze website traffic and marketing effectiveness
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist with website hosting, email delivery, payment processing, and analytics (such as Google Analytics)
- Professional Advisors: Accountants, lawyers, and consultants as needed for business operations
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
To protect our forms from spam and automated abuse, we use Cloudflare Turnstile. Turnstile runs in the background when you submit a form and may collect limited technical data, such as your IP address and browser characteristics, to tell real visitors apart from bots. It is not used for advertising. For details, see the Cloudflare Turnstile Privacy Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client records are typically retained for seven years after the end of our business relationship.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing emails at any time using the link provided in each email
To exercise these rights, please contact us at [email protected].
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You can request what personal information we collect, use, disclose, and sell.
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
- Right to Correct: You can request correction of inaccurate personal information.
- Right to Opt-Out: You can opt out of the sale or sharing of your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Do Not Sell or Share My Personal Information
REK Marketing & Design does not sell your personal information in exchange for money. However, under California law, sharing personal information for targeted advertising may be considered a "sale." We use cookies and tracking technologies for analytics and advertising purposes.
You have the right to opt out of the sale or sharing of your personal information. To exercise this right:
- Email us at [email protected] with the subject line "Do Not Sell or Share My Personal Information"
- Call us at (407) 500-0102
Global Privacy Control (GPC)
We honor Global Privacy Control (GPC) signals. If your browser or device transmits a GPC signal, we will treat it as a valid opt-out request for the sale or sharing of your personal information.
Verification
When you submit a request, we may ask you to verify your identity by providing information that matches what we have on file. We will respond to verifiable requests within 45 days.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
REK Marketing & Design
700 N Mills Ave
Orlando, FL 32803
Phone: (407) 500-0102
Email: [email protected]